Caring for Your Legno Bastone Hardwood Floor

A clear care routine begins with knowing exactly what is installed. Keep the product name, purchase record and applicable care instructions together so that cleaning or maintenance questions can be answered for your floor. If you purchased through Emerald & Oak, contact us with those details when you need help locating the appropriate manufacturer guidance. Legno Bastone’s published guidance recommends regular removal of dirt and grit, protective felt beneath furniture and prompt attention to spills. Avoid standing water and use the specified care products as directed. The published guidance also recommends maintaining indoor relative humidity between 40 and 60 percent, including when the home is unoccupied. The manufacturer cautions against applying tape or adhesive to the wood surface. Do not experiment with sanding or a new finish when a small mark appears; ask for advice about the exact product and condition first. Create one folder for your invoice, product designation, installation information, care instructions and warranty. Store a few photographs showing the floor after installation. This makes future conversations easier, especially if a different household member or cleaning provider takes over routine care. Give your cleaning team the actual instructions rather than a generic wood-floor checklist. Confirm the product they intend to use before cleaning begins. Send the product name and a clear description of the concern. Include a close-up and a wider photograph showing where it appears in the room. Note when you first noticed it and whether there has been a spill, change in indoor conditions or use of a different cleaning product. The published residential warranty has conditions and exclusions; ordinary scratches, dents and certain moisture-related damage are not equivalent to a covered manufacturing defect. Keep the warranty supplied with your purchase and review it when a concern arises. Links: Manufacturer Care and Technical Information | Contact Emerald & Oak